myCMCM is your secure personal space, allowing you to easily manage all your CMCM services online. Accessible at any time from your smartphone or computer, it centralises all your requests in one place. 

With myCMCM, you can submit and follow your reimbursement requests, consult your documents, update your personal data and quickly access your CMCM services, all in a simple and secure way. In addition, you have the opportunity to share your experience related to an emergency by simply completing an online questionnaire.

 

How to access it?

  1. Go to my.cmcm.lu or download the myCMCM app
  2. Open myCMCM and click "Activate my access"
  3. Verify your identity with IDnow
  4. Set up your access and start using myCMCM

Once your access is set up, you can start using myCMCM immediately.

 

Access myCMCM

 

myCMCM screens

 

Features

Manage your reimbursements easily 

Submit your requests online and follow their status in real time.
Less paperwork, more simplicity.

 

Access your documents anytime

Find all your important documents in one place:

  • Certificates 
  • Statements 
  • Membership documents

 

Your personal CMCM space 

Update your information and manage your account securely.

 

Available 24/7

Access your services from your smartphone or computer whenever you want.

 

Download the App

Apple Store

Apple Store

Google Play Store

Google Play Store

 

FAQ

Can I use myCMCM on a computer?

Yes, via your browser at my.cmcm.lu.

How do I submit a reimbursement request? 

Upload your documents via the app or web version and follow your request online.